Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

. Company: when this policy mentions "Company," "we," "us," or "our," it refers to Superjet Tours LLC, Office 206, Fifty-One @ Business Bay Towe, Business Bay, Dubai, United Arab Emirates that is responsible for your information under this Return & Refund Policy.

• Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your consumers or service users.

• Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use the services

• Service: refers to the service provided by Superjet Online | Superjet Tours LLC as described in the relative terms (if available) and on this platform.

• Website: Superjet Online | Superjet Tours LLC's site, which can be accessed via this URL www.superjetonline.com • You: a person or entity that is registered with Superjet Online | Superjet Tours LLC to use the Services.

Return & Refund Policy

Thanks for using Superjet Online | Superjet Tours LLC. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products or services.

As with any online experience, there are terms and conditions that apply to transactions at Superjetonline.com | Superjet Tours LLC. We'll be as brief as our attorneys will allow The main thing to remember is that by placing an order or making a purchase at Superjetonline.com | Superjet Tours LLC, you agree to the terms set forth below along with Superjetonline.com | Superjet Tours LLC's Privacy Policy.

If there's something wrong with the product or service you bought, or if you are not happy with it, you will not be able to issue a refund for the same.

Refunds

We at Superjetonline.com | Superjet Tours LLC commit ourselves to serving our customers with the best service.

Sadly, there are times when we may not be able to provide the service(s) that you choose, or may face some issues with our inventory and quality check In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered service. We follow certain policies to ensure transparency, efficiency and quality customer care

Your Consent

By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

Contact Us

If, for any reason, You are not completely satisfied with any service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our service

• Via Email it@superjetgroup.com

• Via Phone +971 4 339 9779

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Terms & Conditions

PLEASE READ THE FOLLOWING TERMS & CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

Your use of www.superjetonline.com (hereinafter referred to as the "Website") is expressly conditioned on your acceptance of the Terms & Conditions which apply to the use of this Website.

By using this Website, you signify that you unconditionally agree and accept to be legally bound by the Terms & Conditions.

If you do not agree with any part of the Terms & Conditions, you must not use this Website.

These Terms & Conditions limit and exclude our liability. Your legal recourse for liability from using this Website will generally be limited to claims against third party service providers. If you are accessing our Website or initiating transactions on our Website, you will be deemed to have read, understood and agreed to these Terms & Conditions.

1. OWNERSHIP

Superjet Tours LLC (hereinafter referred to as the "Company") is the operator of this Website. This Website, and each of its modules, together with the arrangement and compilation of the content found on this Website, is the copyrighted property of the Company and/or its various third party providers and distributors and which is licensed to the Company. No content found in this Website may be printed, reproduced, stored in a retrieval system or transmitted in any form without prior permission from the Company.

In addition, the trademarks, logos and service marks displayed on this Website (collectively, the "Trademarks") are registered and common law Trademarks of the Company, its affiliates, and various third parties. Nothing contained on this Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the content on the Website or Trademarks without the prior written permission of the Company or such other party that may own the content on the Website or Trademarks.

2. USE OF WEBSITE

The Company grants you a limited, non-exclusive, non-transferable, non-sub-licensable and revocable right to use this Website in accordance with the Terms and Conditions. You agree that you:

shall only use this Website to make legitimate reservations or purchases and shall not use this Website for any other purposes, including without limitation, to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand.

shall not employ misleading email addresses or falsify information in the header, footer, return path, or any part of any communication, including emails, transmitted through this Website.

shall not, except as permitted under applicable law, copy, reproduce, republish, upload, post, transmit, distribute or otherwise communicate or caused to be displayed to the public any of the content provided in this Website, including the text, graphics, button icons, audio and video clips, digital downloads, data compilations and software, without the prior written permission of the Company and/or its third party providers and distributors.

shall not use any "robot," "spider", "crawler" or other automated device, or a program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the web pages, data or content found on this Website, in any case without the prior written permission of the Company.

shall not, except as permitted under applicable law, alter, modify, translate, decompile, adapt, disassemble, reverse engineer or create derivative works from any content or component from this Website.

shall not transmit or otherwise transfer any web pages, data or content found on this Website to any other computer, server, web site, or other medium for mass distribution or for use in any commercial enterprise. The use of such materials on any other web site or in any environment of networked computers is prohibited.

shall not use any device, software or routine to interfere or attempt to interfere with the proper working of this Website.

shall not take any action that imposes a burden or load on our infrastructure that the Company deems in its sole discretion to be unreasonable or disproportionate to the benefits the Company obtains from your use of the Website.

shall not make any unauthorized use of this Website and/or the materials contained on this Website to violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials, and you must not alter, obscure or obliterate any of such notices.

shall not post or transmit any information which (i) infringes the rights of others or violates their privacy or publicity rights, (ii) is protected by copyright, trademark or other proprietary right, unless with the express written permission of the owner of such right, (iii) contains a virus, bug, worm , time bomb, trojan horse, trap door or other harmful item, (iv) is used to unlawfully collude against another person in restraint of trade or competition, or (v) creates any liability on the Company or causes the Company to lose (in whole or in part) the services of our internet service providers or other suppliers.

You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right, or any other harm or loss resulting from your use of this Website.

The Company is not under any obligation to update any content on this Website. Although reasonable care has been taken in preparing the information displayed on this Website, the Company cannot guarantee the accuracy of all these information. It is your sole responsibility to contact the relevant employee(s) of the Company to verify. As such, the Company cannot accept any liability or loss arising from any error, omission and inaccuracy found in this Website.